Smile & Wave Wellness Privacy Policy
This privacy policy explains what Personally Identifiable Information (“PII”) we collect when you use our website(s), services, mobile applications, products, and content (“Services”). PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to help with your experience.
When do we collect information?
We collect information from you when you:
Register on our site
Place an order
Subscribe to a newsletter
Fill out a form
Enter information on our site
How do we use your information?
We may use the information we collect in the following ways:
To personalize your experience and deliver relevant content and product offerings
To improve our website and services
To respond to customer service requests
To process transactions quickly
To send periodic emails regarding orders or other services
How do we protect your information?
Our website undergoes regular security scans for vulnerabilities.
Personal information is stored behind secured networks and accessible only by authorized individuals.
All sensitive/credit data you supply is encrypted via Secure Socket Layer (SSL) technology.
Transactions are processed through a secure payment gateway and are not stored on our servers.
Do we use cookies?
Yes. Cookies are used to:
Remember and process items in your cart
Understand and save preferences
Track advertising performance
Analyze site traffic and interaction
You can disable cookies in your browser settings. Disabling cookies may affect certain site features.
Third-party disclosure
We do not sell, trade, or transfer your PII to outside parties.
Third-party links
We do not include or offer third-party products or services on our site.
We use Google AdSense and may use:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration
Google uses cookies (e.g., DART cookie) to serve ads based on previous site visits. Users may opt out via the Google Ad Settings or by visiting the Network Advertising Initiative opt-out page.
Opting Out
Visit the Google Ad Settings page to customize ad preferences or install the Google Analytics Opt-Out Browser Add-On.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA, we agree to the following:
Users can visit our site anonymously.
A Privacy Policy link is on our homepage or the first significant page after entering.
Our Privacy Policy link includes the word “Privacy” and is easy to find.
Users will be notified of privacy changes on our Privacy Policy page. You may update your personal information by contacting us.
Do Not Track Signals
We honor Do Not Track (DNT) signals and do not use tracking when DNT is enabled.
Third-party behavioral tracking
We allow third-party behavioral tracking.
COPPA (Children’s Online Privacy Protection Act)
We do not knowingly market to children under the age of 13.
Fair Information Practices
If a data breach occurs, we will notify you via email within 1 business day.
We adhere to the Individual Redress Principle, allowing individuals to pursue legal action if their rights are violated.
CAN-SPAM Act
We collect your email to:
Send information and updates about orders
Respond to inquiries
Market products or services
To comply with CAN-SPAM, we:
Do not use false or misleading subjects or emails
Identify messages as advertisements
Include a valid physical address
Honor opt-out/unsubscribe requests promptly
Provide an unsubscribe link in each email
Contact Information
Smile & Wave Wellness, LLC
Charlotte, NC
Jurisdiction: North Carolina
Phone: (803) 820-2132
Email: Christophernd@smileandwavewellness.com
If you have questions or concerns about this policy, contact us at:
Email: smileandwavewellness@gmail.com
Phone: (803) 820-2132